Shipping policy

Thanks for supporting a small studio! Here's what to expect with shipping.

Where we ship
Pressed Objects ships within the United States and internationally. If your country doesn't appear at checkout, email us at studio@pressedobjects.com and we'll let you know whether we can ship to your destination.

Processing time
Pressed Objects is a small studio with a mix of ready-to-ship and made-to-order pieces.

Ready-to-ship items typically ship within 3 to 5 business days of your order being placed.
Made-to-order items (custom pieces and items made to order) typically ship within 4 to 6 weeks. The product page will note when an item is made-to-order. Each piece is cut, pieced, and finished by hand in our Marquette studio, often in small batches with other made-to-order items, and we'd rather take the time to get it right than rush. You'll receive a shipping notification with tracking as soon as your piece is finished and packed.
Digital patterns are delivered electronically immediately after purchase.

Orders placed on weekends or holidays are processed the next business day. During busy seasons, sample sales, or new collection launches, processing times may run slightly longer. We'll always be in touch if anything is delayed beyond what's stated here.

Shipping methods and rates
Shipping rates are calculated at checkout based on destination, weight, and the carrier options available. Pressed Objects ships via reputable carriers chosen for reliability and reasonable cost, and we may use different services depending on your location and order size. Tracking information is provided once your order ships.

Delivery estimates
Delivery times are estimates only and begin after the order has been processed and shipped. Once a package is handed to the carrier, delivery is outside our control. We are not responsible for delays caused by the shipping carrier, customs processing, weather, or other events beyond our control.

International orders
For orders shipping outside the United States, customers are responsible for any customs duties, import taxes, value-added tax (VAT), or other charges assessed by the destination country. These charges are not included in your order total at checkout and will be billed separately by the carrier or customs authority upon delivery. If you have questions about likely duties for your country, please check with your local customs office before ordering.

If a package is refused at customs or returned to us due to unpaid duties, we'll issue a refund for the item cost only, minus original shipping and any return-to-sender fees charged by the carrier.

Lost, stolen, or damaged packages
Once an order is marked delivered by the carrier, responsibility for the package transfers to the customer. If your package is marked delivered but you haven't received it, please first check with neighbors and your local post office, as packages are occasionally scanned as delivered before they arrive.

If a package is lost in transit or arrives damaged, email studio@pressedobjects.com within 7 days of the delivery date (or the expected delivery date for lost packages). We'll work with you to file a carrier claim, issue a replacement, or refund the order, depending on the situation.

Address accuracy
Please double-check your shipping address at checkout. Pressed Objects is not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an incorrect address, we'll contact you to arrange reshipment, which will require payment of new shipping charges.

Questions
For any shipping questions, email us at studio@pressedobjects.com.